Housing Ombudsman Service

This page hosts further learning and resources accessible through the Housing Ombudsman.

The Housing Ombudsman is an independent, impartial, and free service for social housing residents.

They make the final decision on disputes between residents and landlords that are registered members of its Scheme - including tenants and leaseholders of social landlords (housing associations and local authorities), as well as for their voluntary members (private landlords and letting agents).

Housing Ombudsman Centre for Learning

When you click the link above you will be sent to a page that looks like the image below.

This page hosts further learning and resources accessible through the Housing Ombudsman.

The Housing Ombudsman is an independent, impartial, and free service for social housing residents.

They make the final decision on disputes between residents and landlords that are registered members of its Scheme - including tenants and leaseholders of social landlords (housing associations and local authorities), as well as for their voluntary members (private landlords and letting agents).

Housing Ombudsman Centre for Learning

When you click the link above you will be sent to a page that looks like the image below.

Page published: 12 Dec 2025, 09:55 AM