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Customer Influence Framework
DOCS Resident Training

DOCS Resident Training

Put all documents for training materials here to keep it clean and keep it slick. DO NOT PUT THIS PAGE ON ANY OTHER PAGES.

Put all documents for training materials here to keep it clean and keep it slick. DO NOT PUT THIS PAGE ON ANY OTHER PAGES.

Page last updated: 17 Dec 2025, 11:41 AM

Training Documents

Teams meeting Etiquette (282 KB) (pdf)
Join a Teams Meeting instructions (232 KB) (pdf)
Accessibility guide for Microsoft Teams.pdf (53.2 KB) (pdf)
Digital confirmation - Customer Influence and Accountability Framework Engagement Principles Nov 2025.pdf (231 KB) (pdf)

Training Videos

Click here to play video How to Join a Teams meeting
Click here to play video How to make a Teams Call
Click here to play video How to share your screen in Teams