Related Projects
Live Projects
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STAIRs: Tenant Consultation
Riverside are looking to consult you on our approach to the new STAIR scheme, that stands for Social Tenant Access to Information Requirements.
It is a registered scheme that...
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London Resident Panel Papers
This page is an archive of the One Housing legacy Resident Panel meeting minutes from 2024.
This enables those who are not formally involved in groups or panels to still...
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Levels of Access
During your time on OneCommunity you will come across 3 different types of access:
PUBLIC GROUP - Entirely open to you, you can explore pages marked like this and add...
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Scrutiny Working Group - Disability & Lettings Project Page
WELCOME DISABILITY SCRUTINY WORKING GROUP MEMBERS!
This page is a panelled space for the Scrutiny Working Group (SWG) members to communicate between meetings, receive updates and meeting dates, record inspection...
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London Service Working Group
* WELCOME LONDON SERVICE WORKING GROUP MEMBERS! *
This is a panelled project page which allows you to communicate amongst yourselves in between meetings as well as stay up to...
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Customer Panel Application Form
Thank you for your interest in joining a Customer Panel
Responsibilities of the role
As a panel member, you would be expected to:
- Attend formal meetings (currently 6 a year).
- ...
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DOCS LCR Hub Meetings
A place to upload documents to to then display on the LCR Hub Meetings page.
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DOCS Resident Training
Put all documents for training materials here to keep it clean and keep it slick. DO NOT PUT THIS PAGE ON ANY OTHER PAGES.
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Teams meeting Etiquette
This page will take you through how you are expected to behave when participating on a Teams call for your meetings. You can read through the pictures below, or, click
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Joining a Teams Meeting (Written Instructions)
This page details, in writing, how to join a Teams meeting you can also find the video explaining how to do this by clicking the relevant link below, you can
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Customer Engagement Principles and Code of Conduct
Please red this form and click on the link at the end to confirm you have understood it.
If you wish to view the principles below as a downloadable document...
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Accessibility Guide for Microsoft Teams
This page shows, in writing, how to activate functions such as: Live Captions (subtitles) and Transcription.
Feel free to download your own guide by clicking here


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Four Million Homes
This page hosts links to further learning with Four Million Homes, training on resident rights and how to stand up for them can be found within.
Knowledge and action for
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National Housing Federation
This page hosts links directing you toward the National Housing Federation and their wealth of resources.
National Housing Federation Front Page
National Housing Federation Resources Page
When you navigate to...
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Housing Ombudsman Service
This page hosts further learning and resources accessible through the Housing Ombudsman.
The Housing Ombudsman is an independent, impartial, and free service for social housing residents.
They make the final...
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Four Million Homes Training Videos
Due to the organisation, Four Million Homes, wishing to direct you to their site to watch their content, all of the links below will take you to the Four Million
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Archived Projects
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Pest Policy Consultation
We are looking for your views about what should and should not be included in Riversides flagship Pest Management Policy.
Take part in the survey below
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Pest Control Tender
Welcome! We are looking to secure your feedback as we have invited a number of contractors to tell us why they should have the right to deliver Pest Control services
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Taps
Click/tap here to return to the Digital Showroom once you are done
Refresh the page if anything does not appear first time.
Taps (Bristan) - Please view the images below
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Wall Panels
Click/tap here to return to the Digital Showroom once you are done
Refresh the page if anything does not appear first time.
Wall Panels (Multi-Panel) - there are 5 colours
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Bathroom & Kitchen Tiles
Click/tap here to return to the Digital Showroom once you are done
Refresh the page if anything does not appear first time.
Tiles tiles tiles - there are 9 colours
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Flooring
Click/tap here to return to the Digital Showroom once you are done
Refresh the page if anything does not appear first time.
Flooring (Tarkett) - This flooring is a typical
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Kitchen Cupboards and Worktops
Click/tap here to return to the Digital Showroom once you are done
Refresh the page if anything does not appear first time.
You have the choice between each of these
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Damp and Mould Storyboard
Welcome! Your task today is a simple one - below is a storyboard created to inform residents about damp and mould. Once you have read through the information please leave
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One Housing news
Keep up to date with the latest issues affecting One Housing residents.
Got a question or comment? Share your thoughts in the comment box below each news item.
Please be...